Shipping Policy

RF Jewelers ships orders to the address provided at checkout. Please review your shipping information carefully before placing your order.

Processing Time

Orders are typically processed within 1–3 business days unless otherwise stated on the product page or communicated after purchase. Processing times may vary during holidays, high-volume periods, or when additional verification is required.

Estimated Delivery

Estimated delivery is generally 5–7 business days after processing, depending on the carrier, destination, weather, holidays, and other factors outside our control. Delivery estimates are not guaranteed unless expressly stated in writing.

Shipping Rates

RF Jewelers currently offers free shipping on orders above $79 when available at checkout. Shipping rates and options, if any, will be shown during checkout before payment is completed.

Tracking

When your order ships, tracking information will be provided when available. Please allow time for carrier tracking updates to appear after the package is accepted by the carrier.

High-Value Orders

Certain jewelry or watch orders may require signature confirmation, shipping insurance, or additional verification before shipment. RF Jewelers may contact you if more information is needed to safely complete delivery.

Incorrect or Undeliverable Addresses

Customers are responsible for providing a complete and accurate shipping address. If an order is delayed, returned, or undeliverable due to incorrect information, additional shipping, handling, or insurance costs may apply.

Lost, Delayed, or Damaged Shipments

If your shipment appears delayed, lost, or damaged, please contact us promptly so we can help review the issue with the carrier. Please retain all packaging and documentation for damaged shipments.

Questions

For shipping questions, contact RF Jewelers at info@rfjewelers.store or 781-708-2980.